Here’s a detailed list of the work a technician might do for a washing machine drum issue repair:

  1. Initial Diagnosis:

    • Inspect the washing machine to identify any visible damage or malfunctioning parts.
    • Listen for unusual sounds and observe the machine during its cycle to determine the exact nature of the drum issue.

  2. Drum Inspection:

    • Examine the drum for signs of wear, damage, or foreign objects stuck inside.
    • Check the drum's bearings for any wear and tear or signs of friction.
    • Verify if the drum is aligned properly and assess any imbalance.

  3. Checking the Drive Belt:

    • Inspect the drive belt to see if it’s worn out, loose, or damaged. A broken or slipping belt can cause the drum not to spin properly.

  4. Motor Functionality Check:

    • Test the motor to ensure it’s functioning properly, as issues with the motor can lead to the drum not spinning or turning correctly.

  5. Examine the Suspension System:

    • Inspect the suspension springs, shock absorbers, and dampening components to ensure the drum is securely suspended and moves smoothly.

  6. Drum Bearings and Shaft Check:

    • If the drum isn’t spinning or making loud noises, the technician may check and replace worn bearings or shafts that are causing friction or poor movement.

  7. Test the Drum Agitator:

    • If the issue is related to washing performance, the technician may check the agitator (if applicable) to ensure it’s operating properly and isn’t causing the drum to malfunction.

  8. Control Board/Timer Check:

    • Verify the control board or timer settings to ensure proper power and function are being sent to the drum motor and associated components.

  9. Lubrication and Cleaning:

    • Clean any debris or buildup from the drum area and lubricate moving parts like the bearings, pulley, and drive components if necessary.

  10. Final Testing:

    • After making any repairs or replacing parts, the technician will perform a test run to ensure the drum operates smoothly during spin cycles and normal washing operation.

  11. Customer Guidance:

    • Provide the customer with maintenance tips to avoid future issues, such as keeping the drum clean and running appropriate loads to prevent strain.

Once all issues are identified and addressed, the washing machine drum should be functioning properly again.